Pool Heater Repair in Orlando, Florida

Pool heat pump repair across Orlando and surrounding areas

If your pool heater stopped working or needs service, we can fix it. Trusted by Orlando pool owners for 30+ years to diagnose and repair fast.

✓ HVAC & EPA 608 Certified | ✓ 30+ Years Experience | ✓ 90-Day Workmanship Warranty

Don’t have a pool heater yet? See our pool heater installation services

Pool Heater Problems We Fix

Our Pool Heater Repair Services

Electrical Issues

  • Pool heater won’t turn on or not working
  • Tripped breakers or blown fuses
  • Faulty wiring or control boards

Refrigerant System Issues

  • Low refrigerant levels
  • Refrigerant leaks in heat pumps
  • Coil problems
  • Defrost cycle issues

Heating Issues

  • Pool heat pump running but not heating water
  • Takes too long to heat pool
  • Inconsistent temperatures

Error Codes & Sensors

  • Digital display errors
  • Flow switch problems
  • Thermostat malfunctions

Mechanical Failures

  • Compressor not starting
  • Fan motor problems
  • Unusual noises or vibrations

Cold-Weather & Defrost Issues

  • Ice building up on the coil
  • Unit stuck in defrost mode
  • Won’t heat on cool mornings
  • Short cycling in cold weather

Got a cold pool? We can warm it up fast

Before You Call, Try This

Check these common issues first, before you call. You might save yourself some time.

NOTE for Orlando, FL – Spring pollen season can clog heat pump coils faster than usual. If your heat pump is running but not heating in March–May, check and clean the coil before calling. Occasional freeze events (rare but real in Central FL) can trigger defrost mode — this is normal and temporary.

Pool heater still not working?
That’s what we’re here for.

Why Florida Trusts Medallion Energy

Licensed Pool/Spa Contractor: CPC056806 | EPA 608 Certified | HVAC Certified

✓ EPA 608 & HVAC Certified Technicians
Legally certified to handle refrigerant systems in pool heat pumps. License # CPC056806.

✓ 30+ Years of Pool Heating Experience
We’ve repaired hundreds of heaters across Orlando, from Dr. Phillips to Lake Nona, Winter Park to Kissimmee.

✓ Factory-Trained on Major Brands
We carry replacement parts and offer expert pool heater repair services for all makes and models.

✓ 90-Day Workmanship Warranty
If the same issue comes back, so do we.

Our Track Record

Years in business
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Avg Rating
0 ★
Heaters Repaired
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Customer Satisfaction
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What Our Customers Are Saying

  • "They say in business you can only have two of these three and must forfeit one: Speed, Price and Quality. The one exception I’ve found is with Medallion Energy. Jim gave us all three!"
    Paul Singeltary Orlando, FL
  • "I am happy to report my heat pump is working perfectly. I have used this company in the past and would definitely use again and recommend to anyone with heater issues."
    Roomy Irani Orlando, FL
  • "Highly knowledgeable. Not rushed or pressured. They can be depended on to show up when they say they will and come through in providing service"
    Timothy S Orlando, FL
  • "Josh, Jim, and Denise at Medallion Energy were just great. They were here on time and completed the work they set out to do in the time they estimated. Great service–will get our next heater from Medallion"
    Paul Licata Orlando, FL
  • "The chocolates were just a small token of my appreciation for how you all handled my crisis situation. You can be assured that I will be bugging you again if anything else goes south on my heat pump. "
    Edgar Greenland Orlando, FL

ScottZ
a week ago

Denise did a fantastic job helping isolate and identify an electrical issue. She worked directly with me throughout the troubleshooting process, demonstrating professionalism, patience, and a collaborative attitude as we checked various voltages. She provided logical explanations for the readings and offered a well-reasoned theory about the potential cause of the issue. Subsequent investigation confirmed that her speculations were correct. I was very impressed with her technical knowledge, methodical approach, and ability to work through the problem.

Kathy ward
a month ago

Jeff Youmans
Edited a month ago

Google Review 5/5 Stars — Outstanding Service and Expert Guidance I cannot say enough good things about Medallion Energy. When I ran into an issue with my pool heat pump's control board, the owner, Jim Diroff, reached out to me personally to help work through it. Jim was extremely professional, courteous, and knowledgeable. He walked me step-by-step through troubleshooting the board, which helped us reach a clear conclusion: after 20+ years of faithful service, it was finally time to replace my old pool heater. Because of Jim's exceptional customer service, I am purchasing my new pool heater directly from Medallion Energy and having it shipped to Maryland. If you want honest advice, deep expertise, and a company that truly values its customers, look no further. Highly recommended!

C Adams
a month ago

I want to thank Medallion Energy for helping me getting my heat pump working again. The display said "FLO" despite adequate water moving through the system and I was sure that it was the water pressure control switch that needed replacement. After reaching out to them via email they called me back and asked me what was going on. After explaining the issue they agreed that it was most likely the switch and shipped me a new one. It even came with directions on how to replace it. Once replaced I turned the heater on and it is working again. That saved me a huge bill to replace the heater. Thanks Medallion Energy for your help.

Monika Trendell
2 months ago

AquaComfort stands behind their products and delivers exceptional service. My husband and I could not be more pleased with this company. The service team went above and beyond to fix our concerns even when the warranty was expired.

Medallion Energy
Medallion Energy
Google star 1Google star 2Google star 3Google star 4Google star 5.0.7
4.780 Google reviews
Posted on Google Google
ScottZ profile picture
ScottZ
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Denise did a fantastic job helping isolate and identify an electrical issue. She worked directly with me throughout the troubleshooting process, demonstrating professionalism, patience, and a collaborative attitude as we checked various voltages. She provided logical explanations for the readings and offered a well-reasoned theory about the potential cause of the issue. Subsequent investigation confirmed that her speculations were correct. I was very impressed with her technical knowledge, methodical approach, and ability to work through the problem.
Posted on Google Google
Jeff Youmans profile picture
Jeff Youmans
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Google Review 5/5 Stars — Outstanding Service and Expert Guidance I cannot say enough good things about Medallion Energy. When I ran into an issue with my pool heat pump's control board, the owner, Jim Diroff, reached out to me personally to help work through it. Jim was extremely professional, courteous, and knowledgeable. He walked me step-by-step through troubleshooting the board, which helped us reach a clear conclusion: after 20+ years of faithful service, it was finally time to replace my old pool heater. Because of Jim's exceptional customer service, I am purchasing my new pool heater directly from Medallion Energy and having it shipped to Maryland. If you want honest advice, deep expertise, and a company that truly values its customers, look no further. Highly recommended!
Posted on Google Google
C Adams profile picture
C Adams
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I want to thank Medallion Energy for helping me getting my heat pump working again. The display said "FLO" despite adequate water moving through the system and I was sure that it was the water pressure control switch that needed replacement. After reaching out to them via email they called me back and asked me what was going on. After explaining the issue they agreed that it was most likely the switch and shipped me a new one. It even came with directions on how to replace it. Once replaced I turned the heater on and it is working again. That saved me a huge bill to replace the heater. Thanks Medallion Energy for your help.
Posted on Google Google
Monika Trendell profile picture
Monika Trendell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
AquaComfort stands behind their products and delivers exceptional service. My husband and I could not be more pleased with this company. The service team went above and beyond to fix our concerns even when the warranty was expired.
Posted on Google Google
Anthony Schiavi profile picture
Anthony Schiavi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had the temperature sensor on my electric heater fail and I worked with tech support (Nikki) who did an excellent job assisting me in clearing a code to get the heater running despite the failing sensor and said she would ship out a new temp sensor with complete instructions to accomplish the repair (if I felt comfortable doing it) or send a repair technician. I opted to do the repair myself. Took less than an hour and the directions were spot on and easy to follow. My heater is back working and the new sensor performing like new. My heater was still under warranty so no cost to me.
Posted on Google Google
Mike Houck profile picture
Mike Houck
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called the number and spoke to specialist Nikki. She is knowledgeable, professional and patient. She walked me through trouble shooting our pool heater and saved us alot of money. Ordered the parts and we'll be up and running soon. Thanks Nikki!
Posted on Google Google
Kristin Bickerton profile picture
Kristin Bickerton
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Unbelievable customer service. Had the pleasure of working with Denise. Got back to me in minutes and help trouble shoot problem over phone on a holiday weekend. Ordered me correct part and was delivered in under a week. Fantastic!
Posted on Google Google
AMX 1970 profile picture
AMX 1970
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a great Customer Support experience troubleshooting my white knight 110v pool heater. They sent me the parts, installed them myself and the pool heater is back working again. Thanks Denise Diroff for your amazing customer service and expertise.

Ready to have your pool back?

Don’t wait on a broken heater. Our pool heater repair team is ready to help.

How Pool Heater Repair Works

Our Process

Step 1
Contact Us

Call us or fill out the form. You reach a real person, not a call center.

Step 2
Phone Diagnosis

We ask targeted questions to narrow down the likely cause. Basic diagnosis is free.

Step 3
Estimate & Scheduling

We give you a straightforward estimate and schedule your repair at a time that works for you.

Step 4
We Come To You

An Orlando pool heater technician arrives at your property and gets the repair done — all major pool heat pump brands.

Step 5
Enjoy Your Pool

Back in the water at the perfect temperature you love.

Ready to get back into your pool?

Pool Heater Repair Costs

How much is a service call? Service calls in Florida typically range from $100–$250.

Important: These are general ranges — actual costs vary by heater model, issue severity, and parts availability. You’ll always get a written estimate before we start a repair.

Average repair time: Most pool heater repairs completed in 2-5 hours on-site. Major component replacements may take 1-3 days if parts need ordering.

Age Matters: If your heater is 10+ years old and facing a $1,500+ repair, we’ll have an honest conversation about whether replacement makes more financial sense.

Problem
Cost
Common Causes
Timeline
Won't turn on

$200-$500
Electrical issues, capacitors, breakers
Same day
Not heating properly
$200-$700
Flow problems, sensors, refrigerant
Same day
Compressor issues
$400-$2,500+
Failed compressor, major component
1-3 days
Strange noises
$200-$600
Fan motor, loose parts, bearings
Same day
Error codes
$150-$500
Sensors, flow switches, control boards
Same day

Is It Worth Fixing Your Pool Heater?

REPAIR
Makes Sense When

REPLACEMENT
Makes Sense When

How much are you currently spending monthly to heat your pool?

Newer models could cut that by 30–40% — and gas heater owners save even more.

Ready to repair your pool heater?
Click below to schedule service (No contracts. No credit cards needed)

Need service outside Orlando?

We repair pool heaters across all of Florida — and travel nationwide for commercial and residential service.

Call us: 407-786-0000

Pool Heater and Pool Heat Pump Repair Across Orlando

We've repaired pool heaters all over the Orlando area — Winter Park, Lake Nona, Dr. Phillips, Windermere, and everywhere in between.

Neighborhoods and surrounding areas served:

  • Winter Park
  • Lake Nona
  • Dr. Phillips
  • Windermere
  • Oviedo
  • Baldwin Park
  • College Park
  • Celebration
  • Lake Mary
  • Sanford
  • Kissimmee
  • Winter Springs

We service ALL brands of pool heaters

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Pool Heat Pump Repair

We stock replacement parts and offer pool heater repair for all brands and models of pool heat pumps, including:

  • Hayward — HeatPro, Summit heat pump models
  • Pentair — UltraTemp heat pump series
  • Raypak — Crosswind V, Crosswind, and Classic series
  • Jandy — JXi, LXi heat pump series
  • AquaCal — TropiCal, HeatWave, SQ series

Additional brands we service: AquaComfort, AquaPro, Built Right, FocusTemp, Gulfstream, Heat Siphon, Nirvana, Oasis, Rheem, Rome, Thermeau, Sunrunner, Zodiac

Have a discontinued or out-of-warranty pool heater?

We can still fix them. 

We source hard-to-find parts and have manufacturer relationships spanning decades.

You're just 1 step away from enjoying your swimming pool again

FAQs

Is it worth fixing a pool heater?

It depends on age and repair cost. If repair costs less than 40% of replacement and your heat pump is under 8 years old, repair makes sense. If you’re facing a $1,500+ repair on a 10+ year-old unit, replacement often wins financially.

The most common causes are restricted water flow (dirty filters, closed valves), electrical component failures (capacitors, control boards), refrigerant issues, and worn fan motors or compressors. Florida’s year-round pool season means heaters work harder here than in most climates, which accelerates wear on key components.

Most pool heater repairs fall between $200 and $800. Simple fixes like capacitors or sensors run $200–$400. Mid-range repairs (fan motors, control boards) run $300–$800. Major repairs like compressor or heat exchanger replacement run $1,200–$2,500. We always provide a clear estimate before starting any work.

Pool heater service calls or diagnostic visits typically run $100–$250 in Florida.

Heat pumps typically last 10–15 years in Florida. Gas heaters last 5–10 years. Solar heaters can last 10–20 years. Florida’s year-round pool season means heaters work harder than in seasonal climates, which affects lifespan. Regular maintenance extends life significantly.

Low water flow is the #1 cause of heat pump failures — usually from dirty filters, closed valves, or clogged pump baskets. After that, the most common issues are capacitor failures, thermostat problems, and low refrigerant. Check our diagnostic checklist above before calling.

Common causes include insufficient water flow (40% of cases), low ambient air temperature – below 50°F, refrigerant issues, or thermostat miscalibration. Check your filter, ensure valves are open, and verify your thermostat is set above current pool temperature. Our diagnostic checklist above can help you identify the issue.

Start with water flow — a dirty filter, closed valve, or clogged pump basket causes more no-heat calls than anything else. Then check for a tripped breaker and make sure the thermostat is set above your current pool temperature.

If none of that fixes it, work through our pool heater troubleshooting guide — or call us for a free phone diagnosis before you book a repair.

Yes, we provide a 90-day workmanship warranty, so if the same issue returns, we come back to fix it. Parts carry the manufacturer’s warranty, typically 1–2 years. If something fails within the warranty period, we make it right.

Simple checks like cleaning filters, checking valves, resetting breakers, adjusting thermostat settings — are safe to do yourself. However, refrigerant-related repairs on heat pumps require EPA 608 certification by law. Electrical and compressor work is best handled by a licensed professional for safety, warranty protection, and code compliance.

A heat pump IS a type of pool heater, and it’s the most common type in Florida. Heat pumps use electricity to extract heat from the air and transfer it to pool water (very energy efficient). Gas heaters burn fuel to heat water directly (heats quickly but costs 3-5x more to operate). When Florida pool owners say ‘pool heater,’ they usually mean a pool heat pump.

We recommend professional maintenance and inspection once a year — ideally before your heavy-use season. Regular maintenance includes checking refrigerant levels, cleaning coils, inspecting electrical connections, and verifying water flow. Annual service catches small issues before they become expensive repairs and extends the life of your unit significantly.

Still dealing with a broken pool heater in Orlando?

You don’t have to. Certified technicians, fast reliable service. We’re here to help.

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