how to choose pool maintenance service

7 Tips For Choosing The Best Pool Maintenance Service

Hiring the best pool maintenance service for the job comes down to knowing what to look for. There are certain defining qualities that will help you determine how trustworthy and professional a company is. From their communication and customer service skills, to their timeliness and pricing.

In this post, we share 7  useful tips for choosing the best pool maintenance service in your area. These tips are designed to help you effectively gauge the quality of your options, and make an informed decision

 

7 Tips For Choosing
The Best Pool Maintenance Service

 

1.) Look for experience and a proven track record

company experience

Swimming pool maintenance takes times to perfect, and experience to do properly. That’s why choosing a swimming pool maintenance service offered by an established, and seasoned company is the best choice.

Experienced companies know exactly how to do the jobs, how long they take, and how much they cost. So look for companies with good reputations who have worked with pool owners both locally and nationally. They’ll understand the pool maintenance requirements that are specific to your area, and give you specialized advice for your situation.

Note: Check the company’s About page, and look for details that tell you how long they’ve been doing business

 

2.) Check their reviews

customer reviews medallion energy

While reviews aren’t the be all end of all for choosing the best pool maintenance service, they can be a good indicator of quality and public perception.

The main key points to look out for are mentions of good customer service, reliability, quality service, and fair pricing.

There are a number of places where customers can leave reviews for pool maintenance companies, which include Google, Yelp, Homeadvisor, Thumbtack, and Angie’s List to name a few.

But another important place to check for customer reviews is right on the company’s website.

Some companies also receive customer reviews via email, and post them onto their website . For instance, you’ll find plenty of reviews from our customers on our Testimonials page.

 

3.) Friendly and reliable customer service

pool maintenance service friendly customer service

How excited is this company to answer the phone and speak with you?

How far are they willing to go to make sure you’re happy with work?

Do they show up on schedule?

Do they answer your questions and offer advice for maintaining your pool?

If you’re working with a friendly and reliable pool maintenance service, then you should feel it. You’ll see obvioius signs in their customer reviews, but the best pool maintenance companies will always make you feel like a priority.

Like your business matters, and that they’re there to help guide you, not just fill their pockets.

 

4.) Avoid companies with big upcharges for chemicals

pool maintenance service prices chemical prices

When it comes to chemicals costs, most pool maintenance companies offer a flat rate cost. With a flat rate, you pay a fixed price each month regardless of how many chemicals are used.

However, not all companies use this pricing model. Some may choose to charge per chemical, which is fine as long as you’re not being upcharged beyond reason.

Obviously, the pool maintenance company needs to make some profit to cover their time and expenses. But if you’re paying 3x retail cost for a gallon of chlorine, then there may be a problem.

To avoid this, do your research before, and check the prices of common chemicals at your local pool supply store and online.

Most swimming pool cleaning service prices range between $75 – $150 per month, with cost depending mostly on the frequency and complexity of cleanings (chemicals needed, tools used, etc.).

Here’s a quick break-down of average swimming pool cleaning service prices:

  • One-time cleanings: $100 – $300
  • Weekly & monthly cleanings: $80 – $160
  • Deep clean/algae removal: $400 – $700
  • Pool acid washing:  $150 -$350
  • Pool filter cleaning: $75 – $125
  • Pool opening/closing: $300 – $600
  • DIY monthly pool cleaning: $60 – $120

Related: The Cost of Maintaining a Swimming Pool

 

5.) Check for accreditations and licensing

swimming pool maintenance service accreditations licensing bbb

Licensing requirements are different from state to state. And while most professional companies do take the time to acquire relevant licensing and accreditations, other equally good companies may not.

This again, comes down to the licensing requirements of your state. Some states requires licenses, others don’t.

For example, in central Florida, a pool maintenace company only needs to register for an Employer Identification Number to do business. So be mindful of all the other tips mentioned in this post, when licensing isn’t a major factor.

If you still feel unsure, the next best thing to do is look up the company in the Better Business Bureau and check their profile.

6.) Long term and one-time pool maintenance service availability

one time pool maintenance service weekly pool maintenance service

While it may seem cheaper to do a one-time service every few months, in most cases, it’s not. In fact, you’ll often spend far less with monthly service contracts, then by letting your pool get dirty and paying for pricey one-time services.

A good pool maintenance company gives you the options of both one-time, and long-term contracts. So regardless of your budget, you’ll still be able to set up routine pool maintenance and enjoy a clean pool.

7.) Transparent and honest communication

pool maintenance company good communication pool maintenance service

Does the company return your calls quickly? Report back when jobs are done?

Are they available when you have a question or need to talk?

While some companies be communicate more than others, an honest pool maintenance company won’t leave you in the dark. You’ll know what you’re paying for, and what’s being done. And most importantly, you’ll be charged the agreed-upon price.

Closing thoughts on choosing the best pool maintenance service

Are you going for the cheapest price, or the highest quality service? Do you want to schedule weekly maintenance, or something more spread out, like monthly cleanings? Which companies have the best reputations? Which offer the most options for your budget?  And of course, who’s the most experienced?

These are the questions to think about when you’re choosing a pool maintenance service. Of course, if you keep the 7 tips above in mind, then answering them will be easy.

 

If you liked this post, you might also like:

How To Choose The Best Pool Heat Pump For Your Pool

4 BIG Reasons To Service Your Pool Equipment Regularly

How To Find & Fix Pool Leaks Like a PRO