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Medallion Energy Shipping and Handling Policy

All orders are shipped on site from our Longwood location. Most orders ship within 24-48 hours with a delivery time of 3-5 business days depending on location. Seasonal items may also take longer due to high demand. Refusal to accept a delivery, for whatever reason, will result in a charge to the customer’s account for both arrival and return costs (plus any storage charges), pending resolution. The customer or designated person (eg. neighbor) may be responsible for signing items as necessary.


Click here to view our Restocking and Return Policy